Privacy Policy
WE RESPECT YOUR PRIVACY
We respect your privacy and integrity and strive to take reasonable care when we collect, store, use and protect your personal information according to the Terms and this Privacy Policy.
PERSONAL INFORMATION COLLECTION
In order for us Apn Solar Energy Private Limited to provide you the Services and keep improving your experience, Apn Solar Energy Private Limited collects different kinds of information through the Site and the Software, and uses this information in different ways.
Non-Personally Identifiable Information. When you visit the Site we collect certain demographic information (such as your IP address, type of Internet browser and operating system you use, pages viewed, the URL that you visited before you came to the Site, and the URL to which you next go) in order to understand how Users navigate through the Site and to improve your experience using the Site.
Personally Identifiable Information. If you sign up for the Services, use the Services, or send email or other communication to Apn Solar Energy Private Limited, we may retain those communications in order to process your inquiries, respond to your requests and improve the Site and Services. Portion of the Services require you to register for the Services. In registering for the Services or downloading any Software, we need to get some information from you (like name, e-mail address, telephone number, plug-in vehicle driven, and other information that may be requested on the registration form). When using the Service, you may be asked for additional information to help identify you. All of this information used to specifically identify you is called “User Information” in this privacy policy. We only collect User Information that you provide to us or have given us permission to collect.
When you use the Services or the Software additional personal information may automatically or voluntarily be collected from you. Such personal information may include information on your computer or mobile device being used and charging activities such as location information (GPS-data) and other information, e.g. time, duration spent at a charging station, etc. We use this information to help us understand usage patterns and improve your experience using our Services and improve our Services.
We use the User Information in order to provide the Services to the customer and Users and to otherwise communicate with you as a customer or User regarding the Services. Please keep in mind that we reserve the right to send you certain communications relating to your use of the Services, such as service announcements, notices about new features or information on the Services, administrative messages and communications regarding your account, without offering you the opportunity to opt out of receiving them.
We also may use the User Information to provide advertisements fromApn Solar Energy Private Limited or its partners to you, but you will have the opportunity to opt-out of these communications. From time to time, you may receive offers through Apn Solar Energy Private Limited from other businesses. These offers may require you to provide information to them if you choose to accept their offers. You should remember that these offers are made by the businesses themselves and not by Apn Solar Energy Private Limited. You should always be sure to read the terms of service and privacy policies of these businesses before providing any information to them so that you can understand their intended uses for your information. Apn Solar Energy Private Limited may receive information from these regarding your response to their offers so thatApn Solar Energy Private Limited may better tailor your user experience.
From time to time, we may also collect information via online surveys or polls. Participation in these surveys or polls is entirely voluntary and you may easily decline to participate.
Aggregated Information. Apn Solar Energy Private Limited may also analyze and compile information on patterns of usage of the Services. This information is collected in aggregate form, without identifying any User individually. We may use this information to improve the Services and provide this information to third parties for commercial purposes.
We also collect information from mobile devices for a better user experience, although these features are completely optional:
(a) Location (GPS) : Location data Location data helps to create an accurate representation of your interests, and this can be used to bring more targeted and relevant ads to potential customers.
(b) Camera (Pictures): Granting camera permission allows the user to upload any picture straight from our service. You can safely deny camera permissions for our service.
(c) Photo Gallery(Pictures): Granting photo gallery access allows the user to upload any picture from their photo gallery, you can safely deny photo gallery access for our service.
We encourage you to at all times keep your personal information updated.
PERSONAL INFORMATION SHARING
We generally do not share with any third party User Information in a way that would personally identify you. However, we may do so in the following circumstances:
(a) as part of a merger, acquisition or any form of sale of some or all of Apn Solar Energy Private Limited assets or business,
(b) to our service providers and other contractors for the purposes of providing Service to us (such contractors are prohibited from using User Information for any other purpose),
(c) to resolve customer disputes or inquiries;
(d) in the unlikely event of insolvency, bankruptcy or receivership in which your personal information would be transferred as one ofApn Solar Energy Private Limited’s business assets; and
(e) where we are legally obligated to disclose information to the government or third parties for the purposes of national security, law enforcement or other issues of public importance.
We may aggregate information and data about you and your use of the Site and Services and provide such aggregated information and data to customers, partners, and advertisers and for marketing or promotional purposes. In these circumstances, we do not disclose information that could be used to personally identify you.
Access by Apn Solar Energy Private Limited, its partners, Apn Solar Energy Private Limited charging station hosts, or authorized third parties, or their respective employees and consultants to any personal information you provide is limited to only information necessary to provide the business service offered and to allow employees or consultants to perform their duties.
Notice to Users: We do not share any User Information with third parties for their direct marketing purposes without your prior consent.
Could my information be transferred to other countries?
We are incorporated in India Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to us or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards
How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide service to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we'll either remove it from our systems or depersonalize it so that we can't identify you.
USER-GENERATED CONTENT
Certain features on our Site or Services may contain interactive areas where Users can submit comments, images, recipes, or other content (“User Generated Content”) that may be visible to others or where Users can communicate with others. Users should be aware that when they voluntarily disclose personally identifiable information (e.g., name, email address, postal address, etc.) in public, interactive sections of the Site, the information can be read and used by others. We strongly encourage you to not disclose any personally identifiable information in any such submissions of User Generated Content to the Site or through the Services. We make no representations and undertake no obligations as to the security or use of information you voluntarily include when submitting User Generated Content. We also reserve the right to remove any User-Generated Content we deem inappropriate for any reason in our sole discretion and without notice.
CHILDREN
The Site and the Services are intended for adult Users, and Apn Solar Energy Private Limiteddoes not knowingly collect personal information from anyone under 13 years of age. Subject to Apn Solar Energy Private Limited’s Age Restrictions for use of the Services in the Terms we encourage parents and legal guardians to participate in and advise their children on their use of online activities. We encourage children to get their parents and/or guardian’s permission before disclosing any information to an online media.
LINKS TO THIRD PARTIES
Apn Solar Energy Private Limited, Users in User Generated Content, third party service providers and advertisers may provide links to other Internet sites and / or other resources. Since we have no control over such sites and resources, we are not responsible nor liable for the availability, content, advertising, products, services or other materials on or available from such sites or resources. Please note that these third-party websites may have their own privacy policy.
AUTOMATICALLY CONNECTED DATA
When you visit the Site, we automatically collect data about your visit. This includes your IP address, webpages you view and the order hereof, duration of your visit, website or search engine you came from, keyword(s) you entered in the search engine on the Site, your operating system as well as your browser type and version, your screen resolution and the number of colors used by your device, if your device supports JavaScript and Flash.
This information can be combined with information you have provided to us (for instance by registering), and will enable us to analyze and customize our services to you.
Kids' Privacy
We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from our servers.
COOKIES
Like most websites, we also use cookies to provide Users an efficient experience in using the Site. A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited, but the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. Some parts of the Site use cookies to track User traffic patterns. Apn Solar Energy Private Limited does this in order to determine the usefulness of the Site information to our Users and to see how effective our navigational structure is in helping Users reach that information. Apn Solar Energy Private Limited does not correlate this information with data about individual Users, nor does it share this information or sell it to any third party.
Please note that our Site or Services may not recognize automated browser signals regarding tracking mechanisms, such as “do not track” instructions. Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent this or to notify you each time a cookie is sent. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different browsers. By blocking or deleting cookies used on our Site or Services, please note that you may not be able to take full advantage of our Services. Therefore, we recommend that you leave cookies turned on because they allow you to take advantage of some of the Site’s features.
Can I update or correct my information?
The rights you have to request updates or corrections to the information we collect depend on your relationship with us. Personnel may update or correct their information as detailed in our internal company employment policies. Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior o such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable. If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.
DATA PROTECTION AND RIGHT OF ACCESS
Security Measures. In order to protect your personal data and all other information we have stored, we .have implemented reasonable security measures whereby your personal data is stored in a secure environment and treated confidentially and personal data is only accessible by a limited number of employees at Apn Solar Energy Private Limited, who all have special access rights and are required to keep the information confidential. If we use third-party service providers to provide Services, we will require them to agree to similar security measures with respect to User Information. However, you should keep in mind that the Site and Service are run on software, hardware and networks, any component of which may from time to time require maintenance or experience problems or breaches of security beyond our control and for which we are not responsible.
Please be aware that despite our best efforts, no data security measures can guarantee 100% security, and we cannot guarantee the security of Internet or mobile communications. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
Right of access to data. The personal information processed on you is accessible on your account via the Site or the Software. We will try to update your User Information as we become aware of changes. However, we will be able to serve you best if you update your User Information or notify us of any changes to (or errors in) your User Information. You can update your User Information through the Site or if you are unable to access that information for any reason, you may submit a written request for changes to Customer Service at the contact information listed below. In order for us to serve you best, please provide your name, phone number, mailing address, and e-mail address when contacting us.
CONSENT TO PROCESSING
You expressly consent to the transfer and processing of your data (including User Information) in the India.
The Site is controlled and operated by Apn Solar Energy Private Limited. If you are accessing our Site or using our Service from any location with regulations or laws governing personal data collection, use or disclosure that differ from India's laws or regulations, please note that through your continued use of our Site or Services, which are governed by the laws of the State of Karnatak and India and this Privacy Policy, you are transferring your personally identifiable information to India and you consent to that transfer and to the collection and processing of such personally identifiable information in India.
Tracking Technologies
(a) Google Maps APIs: Google Maps API is a robust tool that can be used to create a custom map, a searchable map, check-in functions, display live data synching with location, plan routes, or create a mashup just to name a few Google Maps API may collect information from You and from Your Device for security purposes Google Maps API collects information that is held in accordance with its Privacy Policy
(b) Cookies: We use Cookies to enhance the performance and functionality of our service but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit our service as we would not be able to remember that you had logged in previously
(c) Local Storage: Local Storage sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.
(d) Sessions: Apn Solar Energy Private Limited uses "Sessions" to identify the areas of our website that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser.
CONTACT US
Should you have questions and comments on the Terms, Privacy Policy or other topics please send them to: support@apnsolar.com
PRIVACY POLICY CHANGES
We are entitled to revise the Privacy Policy at any time. We will inform you hereof by mail, on the Site, via the Services and or by other means deemed appropriate and adequate by Apn Solar Energy Private Limited. Your continued use of the Site and Services after such revisions are notified to you constitutes your acceptance of such revisions.